Shipping policy

Tracking your order

Our estimated delivery time frames are as follows:
Local Delivery: Normally within 3 days but can go up to 5 working days (weekends are not counted in your estimated delivery date).
Overseas Delivery: Up to 21 working days (weekends are not counted in your estimated delivery date)
All orders are trackable. A tracking link will be provided by the courier service after items are shipped out.

International taxes and duties

The price of your order does NOT include freight insurance, taxes, duties or local brokerage charges.
Tax rates vary by country, so we cannot provide an exact tax rate for your location.
For international customers, free servicing does not cover freight charges and Singapore government inbound taxes, i.e. Goods and Services Tax (GST).
Shipping costs are calculated at checkout.
For deliveries to Out-of-Area, the freight costs indicated at checkout do not cover additional shipping fees that may be required by freight forwarder. We may need to discuss with buyer for their approval. Anglers Outfitter Pte Ltd reserves the right to determine whether a refund will be issued.
Customers from USA must provide a FedEX account number for us to ship the item. We are not responsible for any delays or issues related to freight.

Reel servicing:

Our Accurate reel comes with 2 years free servicing.

Overseas customers are to pay in advance on the below-stated costs when shipping the reel to us for servicing:

Please email us with the models and total number of reels to be serviced so that we can advise you on the total return freight charges.
An inbound tax of 7% on the declared package value is to be paid to the Singapore Government when we collect your item from customs or this tax may be collected by a freight service agent.
After we examine your reel, we will inform you about whether any part needs to be repaired or replaced. All costs are to be agreed and paid for before we carry out any kind of repair or replacement job.
Return freight insurance is not included. Please let us know if you would like to purchase insurance for your freight (by default, we do not purchase any freight insurance).
Your local government tax for receiving overseas goods (not included in the stated cost).

For local customers, please bring your reel to our shop so that we can advise you on the spot, whenever possible, on the costs for repair or replacement of parts.

Domestic Deliveries in Singapore

Please note that there are a few restricted areas to which we cannot deliver to. Read through the two lists below "Restricted Areas" and "Restricted Postal codes" for more details.

Airline Road
Airport Cargo Road
Alps Avenue
Brani Terminal Avenue
Changi Airport (only areas with restricted access)
Jurong Island
Kusu Island
Pulau Damar Laut
Pulau Busing
Pulau Tekong
Pulau Sakeng
Pulau Sebarok
Pulau Ubin
Rifle Range
Seletar Aerospace
St John Island
Turn Club Avenue
West Camp Road

RESTRICTED POSTAL CODES

099958 Resort World at Sentosa
109679 Resort World at Sentosa (Office)
109680 Defence Technology Tower A
109681 Central Manpower Base (CMPB)
109682 Defence Technology Tower B
117386 6 Defence Technology Tower B
117536 1, Pulau Ular
117605 Power Grid
117630 Stockport Road
118326 Tanjong Berlayer Camp
129817 Clementi Camp
139302 Ayer Raja Camp
149051 Special Operation Command
149373 Queenstown Remand Centre
178880 Parliament House
248843 3 Tanglin Camp
367833 Mount Vernon Camp
397970 Guillemard Camp
417902 Kaki Bukit Prison School
465556 Bedok Reformative Training Center
478937 Singapore Prisons Quarters
498760 Changi Exhibition Centre (Airbase)
498761 Changi Exhibition Centre (Airbase)
498819 Changi Naval Base
498834 Tanah Merah Prison
499611 8 Changi North Way (ST Aerospace)
506969 Changi Prison Complex Cluster B
507087 Selarang Camp
507093 Changi Camp
507709 Changi Prison Complex Cluster A
508487 Hendon Camp
509863 Changi Airbase
509927 Trend Engine Overhaul Complex
509928 SIA Engine Test Centre
509932 Trend Engine Overhaul Complex
528765 21 Tampines North Drive 2 (Colde Storage Fulfillment Centre)
534257 Paya Lebar Airbase
567754 Amoy Quee Camp
578775 601, Island Club Road
596302 Maju Camp
596472 Police KNIS Traning Camp
609412 2 Vobak Building
619110 Jurong Port
619523 ST Kinetics
628054 29, Tanjong Kling
628398 Tuas Naval Base
628439 Tanjong Gul Camp
629122 Jurong Shipyard
629351 50, Gul Road
629353 Keppel Shipyard (Gul)
629853 21 Benoi Sector #05-03 (Amazon Fulfillment Center)
629888 Keppel Shipyard
637559 Pasir Laba Camp
637607 Tuas Power Station
638357 Jurong Camp I
638361 Jurong Camp II
638364 SAFTI Military Institute
638501 ST Marine
638709 15, Tuas Crescent
638717 23, Tuas Crescent
667988 Bukit Gombak Camp
669638 Hillview Camp
669642 Gombak Base HQ
669644 Gombak Base
669645 Ministry of Defence
669646 Bukit Panjang Camp
688248 Kranji Camp III
688253 Police Dog (K9) Unit
688255 Mowbray Camp
688256 Kranji Camp II
688257 Kranji Camp
688793 Stagmont Camp
689953 Keat Hong Camp II
689954 Keat Hong Camp
698956 Tengah Air Base
708972 Murai Camp
708976 Lim Chu Kang Camp II
718919 Sungei Gedong Camp
729753 Mandai Camp
729754 Mandai Camp II
729756 Mandai Hill Camp
738103 Woodland Check Point
738203 Woodland Check Point
738406 60 Woodlands Industrial Park D
738700 Woodland Check Point
757618 Sembawang Camp
757752 Sembawang Airbase
757753 Chong Pang Camp
757758 Dieppe Barracks
758103 Senoko Power Station
759907 Senoko Incineration Plant
759956 Sembawang Shipyard
759957 Sembawang Prison
759945 Admiralty West Prison
759956 Sembawang Wharf
769194 4 Lorong Chencharu
778900 Nee Soon Camp (Leo North)
797792 Seletar Airport Passenger Terminal
778895 Nee Soon Camp
779914 Nee Soon Camp (SCDF)
797809 Seletar Airport
818948 11, West Perimeter Road
819116 1, North Perimeter Road
819117 20, North Perimeter Road
819118 21, North Perimeter Road
819658 8 Changi International Airport Services
819659 SATS Inflight Catering Centre 1